A number of CASA’s online systems will be unavailable from the close of business on Tuesday 30 June 2015 for up to five business days. It is anticipated that online services will restart from the opening of business on Wednesday 8 July 2015.
CASA apologises for the inconvenience caused by the unavailability of the systems but on completion it will enhance CASA’s service delivery across a number of systems available to aviation community participants:
CASA Self Service
Medical Records System
Service Difficulty Reporting
Delegate Management Notification System
Aviation Security Identity CARD (ASIC) & Aviation ID (AVID) processing
Anyone who urgently needs any of these services during the time the online systems are unavailable should contact the relevant area within CASA.
The table below outlines affected systems during the upgrade, impact to users and relevant contact information.
Old Self Service Portal
The old portal will be permanently closed from 5pm eastern standard time 30 June