Better briefing would have helped in balloon emergency landing


Eleven passengers were injured on 8 February this year when a hot air balloon, operated by Go Wild Ballooning, was forced to make an emergency landing in Victoria’s Yarra Valley. A report published by the Australian Transport Safety Bureau (ATSB) this week, found the passengers did not receive an effective safety briefing before take off.

The scenic flight encountered an unexpected wind change and the balloon made a ‘hard and fast’ landing which injured the passengers, including four who had serious spine-related injuries. Three were hospitalised.

Some of the 15 passengers on board the balloon were confused over the correct position to adopt during the emergency landing. Not being in the correct position when the balloon hit the ground probably contributed to the severity of some injuries, investigators found. While some passengers received a safety briefing before boarding the balloon, it was ‘not effective’ in ensuring all passengers understood the position to adopt during an emergency landing.

Two passengers did not speak English and the normal post-boarding briefing was not conducted. ‘There are some important safety lessons from this accident,’ ATSB executive director of transport safety Patrick Hornby said. ‘It is good practice to ensure that all passengers know what they need to do after they have boarded the basket, including what they need to do in an emergency situation. Passengers need reminders.’

A glitch in the Bureau of Meteorology (BOM) system meant that an updated weather briefing wasn’t uploaded onto the BOM’s automated phone service, so the pilot was unaware of a wind change due later that morning. The Bureau of Meteorology has updated its systems following the accident to ensure pilots have access to the best information. The balloon operator has introduced new procedures which mean passengers must demonstrate the emergency landing position after boarding the aircraft.

CASA recently published a cabin safety bulletin on the importance of passenger briefings for operations without cabin crew. It provides guidance on how to conduct a briefing to increase passenger situational awareness and shows how adequately briefed passengers, who understand how to help themselves, will assist in emergency situations.



  1. I agree better briefings with demonstrations would help but this aviation activity is at the high end of the risk factor scale I reckon, easy to mitigate that, don’t do it!

  2. This doesn’t send a good message.
    Blaming the crew instead of the BOM.
    So called “staff writers” need to get another job.
    Even if passengers did understand english, they would probably ignore instructions and panic, and probably interfere with the crew/pilot.

  3. Safety briefings were drummed into me by past instructors. Comprehension on the passengers behalf is another matter that is so important. Flying as a passenger in jets commercially, I question whether the new wave of entertainment safety briefings delivers accurate information to the passengers. It is good the balloon incident brought on some improvement in that space, it should provoke some thought for commercial carriers.

Comments are closed.